Frequently Asked Questions
Everything you need to know about bringing comfort and style to your home.
What is the standard shipping timeframe for furniture?
Most in-stock furniture items are processed within 3-5 business days. Large freight items typically arrive within 2-3 weeks depending on your location.
Do you offer White Glove delivery and assembly?
Yes, we offer White Glove delivery for an additional fee, which includes room-of-choice placement, professional assembly, and removal of all packaging materials.
What is your return policy for home decor?
We accept returns on most home decor items within 30 days of delivery, provided they are in original condition and packaging. Please note that custom-made furniture is final sale.
Are your wood products made from sustainable materials?
Sterling Home is committed to sustainability. Many of our collections are crafted from FSC-certified timber and reclaimed wood to ensure minimal environmental impact.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our website to ensure the color and texture perfectly match your living space.
Do you provide a warranty on your furniture?
Yes, all Sterling Home furniture comes with a standard one-year limited warranty covering manufacturing defects in materials and workmanship.